Frequently Asked Questions

General

How can I trust materials in the Learn Quran?

Learn Quran has been checked by many people including scholars/ulama of Quran. Among them are Al-Hafiz Bagus Ferry Setiawan, Lc.. He has been teaching tajweed and tahfiz for years in various institutions.

Is Learn Quran available for PC, web, Windows Phone, etc?

Currently, Learn Quran is only available for Android and iOS devices (iPhone, iPad and iPod Touch).

Should I use tablet/iPad or phone/iPhone?

You can use Learn Quran on any Android and iOS devices without losing any feature. However, we recommend to use tablet or iPad (devices whose screen is larger than 6 inches) for better experiences.

How to use Learn Quran?

See the guide on the app on Menu    About    Usage Guide

I saw inappropriate ads, how to block it?

We partner with a third party ads provider, though we have block many sensitive ads categories to make sure no inappropriate ads showing, we found the ads provider still supplies ones. We hate this as well and we have complained to the ads provider. If you see one, please click the “X” button on the ads > “stop seeing this ad” > “Inappropriate content”. Let’s fight inappropriate ads together, especially from showing up in Learn Quran!

Voucher

What is the voucher?

A voucher is a code that you can redeem to get the pro version without paying. There are two types of voucher:
  1. Public voucher: the same code can be redeemed by many people, but it has an expiry date.
  2. Private voucher: it does not have an expiry date, but one code can be used only once.

Can I redeem a voucher on iOS devices?

Unfortunately, Apple forbids this kind of feature so you can not use vouchers on Apple devices. We are as sad as you are

How to redeem a voucher?

On the Android app, open the navigation drawer (click the 3 lines icon in the top left) → click “Remove Ads” → click “Redeem Voucher” → enter your voucher code.

I can not redeem a voucher!

Some vouchers have an expiry date so you can not redeem the voucher subsequently. If your voucher does not have an expiry date or you are still within the valid date, make sure to enter it correctly. It is case sensitive (capitalization must be correct). Some users simply confuse between 0 and O.

Pro Version

I think we should not make money from apps such as Learn Quran!

We hire professional developers (whose services are expensive) while our resources are limited. We are sorry for our limitations. Please make dua that one day Allah enables us to provide Islamic applications for free.

What is the difference between the pro and the basic version?

The basic version has 21 lessons and most of the features. However, the pro version has all lessons and features. Upgrading to pro will unlock all the lessons, can use it without internet connection, removing the ads, and support the developers work with it.

How can I purchase the pro version?

The only way to purchase is through the in-app payment provided by Google Play (for Android) and App Store (for iOS). For further information, see:

For Android: https://support.google.com/googleplay/answer/2651410

For iOS: https://support.apple.com/en-us/HT202631

Mine was pro but it comes back to the basic version!?

You will lose the pro version when you uninstall the app or reset your Android if you upgraded to the pro version by redeeming a public voucher. This is not the case if you upgrade by purchasing or redeeming private voucher.

However, private voucher is tied to the device, not your Google account. If you upgrade by redeeming private voucher and reinstall Learn Quran, you have to use the same device and have Internet connection when opening the app to allow the re-upgrade process.
On the contrary, purchase is tied to your Google account, not your device.

Technical Issue

I can not download the content!

Make sure you have a sufficient internet connection and available storage in your device.

Why the Arabic texts are cluttered on device?

This happens on few devices. The Android platform still does not fully support some Arabic fonts, so we are still battling this issue. While we haven’t fixed this, we provide several font options in the Settings. Change your font there, usually there is a font that displayed correctly. You can also use Learn Quran on another device that has no font problem.

"I have feedback, another question or the problem still persist."

We are pleased to hear from you and help you, please contact us at

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